00hi77 Privacy Policy

By accessing 00hi77.bet or creating an account, you are deemed to have accepted this Privacy Policy. 00hi77 is a legally operated online Sports Betting and casino platform serving Bangladeshi users.

This Privacy Policy explains what information 00hi77 collects, how it is used, where it is stored, and with whom it is shared. It also outlines your data protection rights and how you can exercise them.

This policy applies to the 00hi77.bet website, mobile app (if applicable), email communications, and all our services. It does not apply to third-party websites.

00hi77 only collects information that is necessary. We never ask for data we don't need. The types of information we may collect include:

We collect information directly (what you submit via forms) and indirectly (via cookies and log files). Some data may also come through third-party payment providers.

00hi77 uses your information only for lawful and necessary purposes. We never use your data for unspecified reasons without your consent.

• Account Management: To verify registration, identity, and login.
• Payment Processing: To process deposits, withdrawals, and transactions.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To meet KYC, AML, and other regulatory obligations.
• Customer Support: To respond to your complaints and inquiries.
• Service Improvement: To improve your experience on the platform.
• Promotional communications: To send you offers and bonus information with your consent.
• Responsible Gaming: To identify problem gambling patterns and provide assistance.

00hi77 may share information with third parties under limited and regulated circumstances. Each case is justified by legal or service-related reasons.

• Payment Providers (Mobile Pay, Nagad, Rocket): Only the financial information necessary to complete a transaction is shared. These providers operate under their own privacy policies.
• Identity verification service: During the KYC process, your documents may be shared with approved third-party services to verify your identity.
• Law Enforcement Agencies: Disclosing information in compliance with court orders or government directives is a legal obligation.
• Technology Service Provider: Trusted technology partners providing hosting, security, and analytics services may have limited access to your data.

The 00hi77 website uses cookies and similar technologies to enhance your browsing experience and help maintain the quality of our services.

You can disable cookies through your browser settings. However, disabling certain essential cookies may limit platform functionality. We do not use third-party advertising cookies.

00hi77 uses industry-standard technology and processes to protect your data. Our security operates across multiple layers.

• SSL/TLS 256-bit Encryption: Every connection is fully encrypted. You can confirm this by checking the padlock icon in your browser's address bar.
• Two-Factor Authentication (2FA): OTP is available as an extra layer of security when logging into your account.
• Firewall & DDoS Protection: Our servers are continuously protected against cyber attacks.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Staff Training: Only authorised staff can access data, and only to the extent necessary.
• Data Backup: Regular encrypted backups are maintained to ensure your data is never lost.

That said, no digital system is 100% secure. In the event of a security breach, we will notify you promptly in accordance with applicable law and take the necessary steps.

As a 00hi77 user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

00hi77 does not retain your data for longer than necessary. Separate retention policies apply to each category of information.

• Account Information: For the duration of your active account and a minimum of 5 years after closure (as required by law).
• Transaction Records: 5–7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5 years after verification, or longer if required by law.
• Gaming History: For the duration your account is active, and for 2 years after closure.
• Support Communications: Deleted 2 years after last contact.
• Cookie Data: Up to 1 year from the session, depending on type.

Once the retention period expires, data is securely and permanently deleted. Certain information may need to be kept longer due to legal obligations — in such cases, it remains stored under strict protection.

00hi77 strictly prohibits participation by anyone under the age of 18. We do not knowingly collect or process data from minors.

If you believe a minor is using our platform, please support@00hi77.bet— let us know and we'll take prompt action.

00hi77 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or via an in-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend revisiting this page from time to time.

For any questions or requests regarding this Privacy Policy, please contact us:

• Email: support@00hi77.bet
• Support: 24/7 Live Chat (available after logging in to the platform)
• Response Time: Usually within 24–48 hours

This privacy policy is drafted in Bengali and is the definitive version. In the event of any translation into another language, the Bengali version shall be considered authoritative.